Learning and Communications

Problem-solving Approach that Focuses on Continuous Learning

ATW Health Solutions has a catalog of quality, safety, and equity improvement content used to advance strategies. Our subject-matter experts practice improvement science methodologies, so we are constantly mining and identifying better-performing hospitals, health systems, nursing homes, clinics, and other health delivery organizations. Our portfolio of educational tools is used across a range of clients representing different organization types and networks, including multiple CMS Quality Improvement Network/Quality Improvement Organization (QIO/QIN) awardees. 

Our Strategic Approach to Transforming Healthcare

Our education and training programs are grounded in systems thinking, understanding variation, the theory of knowledge, the psychology of change, and evaluations.  

For one QIN/QIO partner, ATW deployed a learning model that utilized innovative improvement and data-driven methodologies suitable for spread to achieve and improve health equity in categories that cover opioid utilization and misuse, behavioral health, patient safety, chronic disease management, care coordination, COVID-19 and infection control, immunization, and CLAS training. ATW developed a data stratification methodology and health equity dashboard for our client. Our team identified health disparities through data analysis and developed reports delivered to CMS for both Nursing Homes and Partnership for Community Health coalitions. 

Results from the Evaluation Quality Innovation Network-Quality Improvement Organizations (QIN-QIOs)

ATW Health Solutions (ATW) creates training that spurs action and builds the capacity of healthcare professionals to improve engagement and equity that drives better outcomes for all patients. More than 450 participants from over 200 organizations across 28 states were trained by ATW to implement CLAS (Culturally and Linguistically Appropriate Services). Pre- and post-assessments completed by a cohort of TMF providers showed that more than 80% of respondents demonstrated improvements. Another cohort, this time from Telligen's network, indicated that 92% of respondents felt more confident in their knowledge of the CLAS standards and how they plan to take steps to act/implement CLAS.

Federal, State, and Local Certifications