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Measurement Series- Leading The Way With Person and Family Engagement and Measurement

Rachelle Zribi is a Health Outcomes Researcher at YALE/YNHH Center for Outcomes Research and Evaluation (CORE). She leads measure development and implementation teams, many of which engage closely with patients and families. Previously, Rachelle worked as a Research Intern at the David H. Murdock Research Institute (DHMRI) in the Nuclear Magnetic Resonance Laboratory and the UMass Memorial Medical Center in the Department of Obstetrics and Gynecology.

Rachel Johnson-DeRycke is a Senior Health Outcomes Researcher for the Quality Measurement group at YALE CORE. In her role, she directs patient and family engagement initiatives. Prior to this work, Rachel held a position as a Public Health Specialist-Risk Analyst for the U.S. Department of Agriculture Food Safety and Inspection Service, where she innovated developing microbial risk assessments to inform food safety policy development. She received her MPH in Environmental and Occupational Health from Drexel University.

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Here’s a glimpse of what you’ll learn:

· YALE CORE’s journey with patient and family engagement

· The role of measurement and the importance of measure development

· What YALE CORE has learned from patient partners about engagement

· Thoughts on the future of patient-centered measurement in healthcare

In this episode…

It is critical for health systems to set measures in place to meet patients’ needs. Quality measurement allows all consumers to be informed about where they receive care. This transforms how hospitals address issues at their facility, the rankings they score, payment incentive programs, and more.

Rachelle Zribi and Rachel Johnson-DeRycke share how YALE CORE has embarked on a journey to reach true partnership and co-creation with patients, families, and patient advocates.

In doing so, patient partners have shared critical feedback on new measure decisions. Their input and stories help bring real-world experiences to the complex problems that the research teams focus on and the challenges patients face.

In this episode of the Patient Partner Innovation Community podcast, Desiree Bradley is joined by Rachelle Zribi and Rachel Johnson-DeRycke, Health and Senior Health Outcomes Researchers at YALE CORE, to discuss their measure development processes and patient and family engagement practices.

Resources Mentioned in this Episode: YALE CORE

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